Need Help? +91 9919222273
Need Help? +91 9919222273, +91 8423730604

Terms & Conditions

1. Introduction

Welcome to Mansarovar Travels ("we", "our", "us"). By booking or using our services you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Scope of Services

  • We provide tour packages, transport, hotel bookings, and related travel arrangements as described in your confirmed booking.
  • All services are subject to availability and third-party supplier terms.

3. Booking & Payment

  • Bookings are confirmed only after we send a booking confirmation and invoice.
  • A deposit may be required to secure the booking; balance payable by the date specified in your invoice or before travel.
  • Accepted payments: bank transfer, UPI, cards (as listed on our site).

4. Prices, Taxes & Extras

  • Prices quoted at booking may change due to taxes, supplier rate changes, or currency fluctuations.
  • Extras (meals, tips, visa fees, travel insurance, optional activities) are not included unless specified.

5. Cancellation & Refunds

  • All cancellations must be made in writing. Cancellation charges depend on days before departure and supplier penalties.
  • Deposits may be non-refundable depending on package terms.
  • For force majeure events, refunds or credits depend on third-party supplier policies.

6. Itinerary Changes

  • We may change itineraries due to weather, availability, or operational reasons. We will provide comparable alternatives where possible.
  • We are not liable for additional costs incurred due to such changes beyond what we arrange.

7. Travel Documents & Visas

  • Clients must hold valid passports, visas, permits, and health certificates where required.
  • We are not responsible for denied entry or fines resulting from incomplete documents.

8. Travel Insurance & Liability

  • We strongly recommend comprehensive travel insurance covering medical emergencies, trip cancellation, baggage loss, and evacuation.
  • We are not liable for personal injury, loss, theft, or property damage not caused directly by our negligence.

9. Client Conduct & Responsibility

  • Clients must act respectfully and follow local laws and guide instructions.
  • Clients are responsible for damages caused by them and for their personal belongings.

10. Third‑Party Suppliers

  • Many services are provided by third-party suppliers (hotels, transport, guides). We act as an intermediary and are not liable for supplier failures beyond our control.

11. Force Majeure

  • We are not liable for events beyond reasonable control (natural disasters, strikes, pandemics, government actions). We will try to offer alternatives or credits subject to supplier rules.

12. Changes & Postponements

  • Requests to change tour dates or itinerary must be made in writing and may incur fees.

13. Complaints & Dispute Resolution

  • Complaints should be reported to our team immediately and in writing within 15 days after the tour ends. We will investigate and respond promptly.
  • Disputes will be resolved under the jurisdiction of the courts in [Insert Jurisdiction] after attempting mediation.

14. Intellectual Property

All website content (text, images, logos) is owned by Mansarovar Travels and protected by copyright. Do not reproduce without permission.

15. Amendments

We may update these Terms & Conditions occasionally. Updated terms will be posted on this page with the new effective date.

16. Acceptance

By making a booking or using our services you confirm that you have read, understood and agree to these Terms & Conditions.

Contact & Support

Email: mansarovar.travels.com@gmail.com

Phone: +91 9919222273, +91 8423730604

For booking support, cancellations, or urgent assistance please email or call during office hours.